Privacy Policy
Last updated: August 7, 2026
This Privacy Policy describes how Shash Digital Services Private Limited, trading as Pupsy Care ("Pupsy Care", "we", "us", or "our"), collects, uses, and protects the personal information of visitors and customers of pupsycare.com (the "Website"). By using the Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you interact with the Website:
- Contact details such as your name, email address, phone number, and shipping/billing address
- Order and payment information necessary to process and deliver your purchase
- Communications you send us via our contact form, email, or WhatsApp
- Technical data such as IP address, browser type, and pages visited, collected via cookies and analytics tools
2. How We Use Your Information
- To process and fulfil your orders, including shipping and payment processing
- To communicate with you about your order, queries, or support requests
- To improve our Website, products, and customer experience
- To send updates or promotional communications, where you have consented to receive them
- To comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information. We may share information with trusted third parties such as payment gateways, courier and logistics partners, and IT service providers, solely for the purpose of fulfilling your order and operating the Website. These parties are required to keep your information confidential and use it only for the services they provide to us.
4. Cookies
The Website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, though this may affect certain features of the Website.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal information held by us by contacting us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Legal Entity: Shash Digital Services Private Limited (trading as Pupsy Care)
- Registered Address: 00 Maliwada, Tijara, Tizara, Alwar - 301411, Rajasthan, India
- Phone: +91 99835 24747
- Email: hello@pupsycare.com