Terms & Conditions

This website is owned and operated by Shash Digital Services Private Limited, trading as Pupsy Care. These Terms & Conditions ("Terms") govern your access to and use of pupsycare.com (the "Website") and the purchase of products through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party.

2. Products & Pricing

We make every effort to display our products and their prices accurately. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

3. Orders & Payment

By placing an order through the Website, you confirm that the information you provide is accurate and complete. All orders are subject to acceptance and availability. Payments are processed through secure third-party payment gateways; we do not store your card or payment credentials.

4. Shipping & Delivery

Please refer to our Shipping Policy for details on delivery timelines, charges, and service areas.

5. Returns & Refunds

Please refer to our Refund Policy for details on returns, exchanges, and refund eligibility.

6. Intellectual Property

All content on the Website, including text, graphics, logos, images, and product formulations, is the property of Shash Digital Services Private Limited and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from the Website without our prior written consent.

7. Limitation of Liability

Our products are dietary supplements for dogs and are not intended to diagnose, treat, cure, or prevent any disease. Please consult a veterinarian before starting any new supplement, especially if your dog has an existing medical condition. To the fullest extent permitted by law, Shash Digital Services Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Website.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Alwar, Rajasthan.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Website after any changes constitutes acceptance of the revised Terms.

10. Contact Us

• Legal Entity: Shash Digital Services Private Limited (trading as Pupsy Care)
• Registered Address: 00 Maliwada, Tijara, Tizara, Alwar - 301411, Rajasthan, India
• Phone: +91 99835 24747
• Email: hello@pupsycare.com